CSA by ServiceNow Actual Free Exam Questions And Answers [UPDATED 2023]
CSA Questions Truly Valid For Your ServiceNow Exam!
ServiceNow is a cloud-based platform that offers a wide range of IT services and solutions for businesses of all sizes. The ServiceNow Certified System Administrator (CSA) exam is designed to validate the skills and knowledge of professionals who work with ServiceNow. Passing the CSA exam is a crucial step towards becoming a ServiceNow Certified System Administrator, which is a highly sought-after certification in the IT industry.
NEW QUESTION # 144
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
- A. Funnel
- B. Star
- C. Application
- D. Clock
Answer: C
NEW QUESTION # 145
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
- A. User Permissions
- B. Tables and Fields
- C. Service Processes
- D. The Dependency View
- E. A Database
Answer: B,C,D,E
NEW QUESTION # 146
Which module would you use to customize your instances banner image, text and colors?
A Homepage Admin > Pages > Branding
- A. Service Portal > Portals > Branding
- B. System Ul > Ul Pages > Branding
- C. System Properties > Basic Configuration UI16
- D. System Properties > Branding
Answer: A
NEW QUESTION # 147
What defines conditions that are evaluated against users to determine which users can create, read, write, and
retire knowledge articles.
- A. User conditions
- B. User Criteria
- C. User info
- D. User permissions
Answer: B
NEW QUESTION # 148
What type of field allows you to look up values from one other table?
- A. Reference
- B. Selections
- C. Options
- D. Verity
- E. Lookup
- F. Dot walk
Answer: E
Explanation:
Reference:
%20Orders%20table
NEW QUESTION # 149
What are the three components of a filter condition?
- A. Condition. Operator, and Value
- B. Field. Operator and Value
- C. Field, Condition, and Value
- D. Variable, Field, and Value
Answer: B
NEW QUESTION # 150
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
- A. Select Fields and Columns module
- B. Click on context menu, select Configure > Form Designer
- C. Select Field Class Manager module
- D. Right click on form header, select Configure > Form Layout
Answer: B,D
NEW QUESTION # 151
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
- A. Roles
- B. Conditions
- C. Script
- D. table.
- E. table.none
- F. table."
Answer: A,C,F
NEW QUESTION # 152
What is the purpose of a Related List?
- A. To dot-walk to a core table
- B. To create a one-to-many relationship
- C. To present related fields
- D. To present related records
Answer: D
NEW QUESTION # 153
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)
- A. Local Sources (i.e. XML, CSV, Excel)
- B. Implementation Spoke
- C. JDBC Connection
- D. LDAP Connection
- E. DataHub
- F. Network Server
Answer: A,C,D,E
NEW QUESTION # 154
When a custom table is created, which access control rules are automatically created?
Choose 4 answers
- A. update
- B. execute
- C. delete
- D. read
- E. create
- F. write
Answer: C,D,E,F
NEW QUESTION # 155
What controls the publishing and retiring process for knowledge articles?
- A. State Lifecycle
- B. Workflows
- C. Workflow Designer
- D. Approval Definitions
- E. Approval Policies
Answer: B
NEW QUESTION # 156
What feature allows, you to limit who is able to contribute or read knowledge within a knowledge base?
- A. Categories
- B. Groups
- C. User Criteria
- D. Roles
Answer: C
NEW QUESTION # 157
For Administrators creating new Service Catalog items, what is a characteristic they should know about
Service Catalog variables?
- A. Service Catalog variables can only be used in Order Guides
- B. Service Catalog variables are global by default
- C. Service Catalog variables can only be used in Record Producers
- D. Service Catalog variables cannot affect the order price
Answer: B
NEW QUESTION # 158
What controls the publishing and retiring process for knowledge articles?
- A. State Lifecycle
- B. Approval Definitions
- C. Approval Policies
- D. Workflow Designer
- E. Workflows
Answer: D
NEW QUESTION # 159
Configuration will not affect what others see on their forms.
- A. True
- B. False
Answer: B
NEW QUESTION # 160
Which three Variable Types can be added to a Service Catalog Item?
- A. True/False, Checkbox, and Number List
- B. True/False, Multiple Choice, and Ordered
- C. Number List, Single Line Text, and Reference
- D. Multiple Choice, Select Box, and Checkbox
Answer: D
NEW QUESTION # 161
What is the purpose of the Event Registry?
- A. The Event Registry lists all Events that have successfully completed within a 24-hour period
- B. The Event Registry is a module that provides Event definitions
- C. The Event Registry is a list of all Events that originate through an integration
- D. The Event Registry is a list of all Events that have successfully completed after being Invoked by a script
Answer: A
NEW QUESTION # 162
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
- A. onChange
- B. onCellEdit
- C. onEdit
- D. onLoad
- E. onSubmit
- F. onSave
- G. onUpdate
Answer: A,B,D,E
NEW QUESTION # 163
On a Form header, what is the three bar icon called?
- A. Cake icon
- B. Additional Actions or Context Menu
- C. Pancake icon
- D. Hamburger icon
Answer: B
NEW QUESTION # 164
What is a Dictionary Override?
- A. A Dictionary Override sets field properties in extended tables
- B. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on
IT services - C. A Dictionary Override is an incoming customer update in an Update Set which applies to the same
objects as a newer local customer update - D. A Dictionary Override is a task within a workflow that requests an action before the workflow can
continue
Answer: A
NEW QUESTION # 165
What do you click when you have made modification to your report, and your want to see the results without saving?
- A. Execute
- B. Test
- C. Run
- D. Try ir
- E. Preview
Answer: B
NEW QUESTION # 166
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
- A. Business Time Remaining
- B. Inactivity Monitor
- C. Response Time Clock
- D. Task Escalation Clock
- E. Service Level Agreements
Answer: E
NEW QUESTION # 167
Reports can be created from which different places in the platform? (Choose two.)
- A. Statistics module
- B. Metrics module
- C. View / Run module
- D. List column heading
Answer: C,D
NEW QUESTION # 168
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ServiceNow CSA Exam is ideal for professionals who are new to ServiceNow or wish to enhance their existing knowledge and skills. ServiceNow Certified System Administrator certification program covers a wide range of topics, including ServiceNow architecture, user interface and navigation, database management, scripting and automation, and reporting and analytics. ServiceNow Certified System Administrator certification program is vendor-neutral and is designed to equip professionals with the necessary skills and knowledge to work with ServiceNow systems effectively.
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