[Jan-2024] Latest Salesforce Salesforce-Loyalty-Management Certification Practice Test Questions
Verified Salesforce-Loyalty-Management Dumps Q&As - 1 Year Free & Quickly Updates
NEW QUESTION # 24
Northern Trail Outfitters wants to show member information in its member portal hosted outside of Salesforce.
What is a prerequisite for using Loyalty APIs to fetch the member information?
- A. Create a Connected App in Platform
- B. Create customer integration code
- C. Create Data Processing jobs
- D. Create custom objects in Loyalty
Answer: B
NEW QUESTION # 25
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Add the relevant Experience Cloud components to the pages
- B. Create the Experience Cloud site
- C. Associate the Loyalty Program with the site
- D. Activate the Experience Cloud site
Answer: D
NEW QUESTION # 26
An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.
What should the agent do to ensure the customer receives the 50% discount?
- A. Activate the voucher assignment batch.
- B. Use Issue voucher from the Loyalty Program Member page.
- C. Assign a voucher definition from the customer's Loyalty Program Member.
- D. Use the "issue Voucher" flow template.
Answer: B
NEW QUESTION # 27
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?
- A. Tier-model = anniversary
- B. Tier-model = fixed
- C. Extend Expiration = no extension
- D. Extend Expiration = member enrollment anniversary
Answer: B,C
NEW QUESTION # 28
Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions.
What are two benefits a program gets by using Batch Management in this context?
- A. Tracks the status and health of batch jobs
- B. Process large volumes of transactions
- C. Load large volumes of external data coming from external systems
- D. Process zip files full of Loyalty Transactions coming from point-of-sales systems
Answer: A,B
NEW QUESTION # 29
The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?
- A. Administrators can analyze up to 1 million rows
- B. Rows do not have an analysis limit, only licenses do
- C. Administrators can analyze up to 25 million rows
- D. Administrators can analyze up to 10 million rows
Answer: D
NEW QUESTION # 30
A company has recently rolled out a Loyalty Program. The customer support agents need to manually adjust the points for Loyalty Program Members.
On which three Loyalty pages will customer support agents be able to adjust points?
- A. Transaction Journal
- B. Account page
- C. Contact page
- D. Loyalty Program Member Related List
- E. Loyalty Program Member page
Answer: A,D,E
NEW QUESTION # 31
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.
How can this be built into Salesforce?
- A. Create an schedule process to call the external system.
- B. Create customer web service with Order Object
- C. Download an app from the AppExchange to connect Salesforce and the external system.
- D. Create with the external system to create Transaction Journals.
Answer: D
NEW QUESTION # 32
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program.
The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?
- A. Install the Salesforce Loyalty Member Mobile App
- B. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience
- C. Enable Experience Cloud and customize the Loyalty Member Portal
- D. Create and implement a feature-rich Loyalty Member Mobile App
Answer: C
NEW QUESTION # 33
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
- A. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
- B. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
- C. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
- D. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
Answer: B
NEW QUESTION # 34
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?
- A. Add the partner in the Lookup on the Chocolate cookie product.
- B. Choose ''Category'' option and map the Chocolate cookies to the partner.
- C. Choose ''Product" option and map the green soda to the partner
- D. Add the partner in the lookup on the snack product
Answer: C,D
NEW QUESTION # 35
What three types of vouchers can be configured in Loyalty Management?
- A. Promo Code
- B. Discount Percentage
- C. Product or Service
- D. Fixed Value
- E. Gift Card
Answer: B,C,D
NEW QUESTION # 36
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
- A. Incorporate the 'Transaction Journals' related list on the Contact record
- B. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
- C. Incorporate the 'View Member Profile' component on the Contact record
- D. Incorporate the Member Service Manager Home Dashboard on the Contact record
Answer: B,C
NEW QUESTION # 37
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?
- A. Batch Management
- B. Data Processing Engine
- C. Decision Table
- D. Quick Actions
Answer: B
NEW QUESTION # 38
Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?
- A. Joint Promotion
- B. Standard Promotion
- C. Cumulative Promotion
- D. Aggregate Promotion
Answer: C
NEW QUESTION # 39
When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?
- A. Transaction Journals
- B. Benefits types
- C. Analytics Studio
- D. Qualifying Currency
Answer: D
NEW QUESTION # 40
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.
What should the Administrator do to troubleshoot and correct the error?
- A. Issue a promotion to the member of the mission benefits
- B. Adjust points on the member record to trigger member benefits actions
- C. Confirm the program and member are in an active status
- D. Confirm the member is assign to the correct tier and that tier has benefits
Answer: D
NEW QUESTION # 41
......
Latest 2024 Realistic Verified Salesforce-Loyalty-Management Dumps - 100% Free Salesforce-Loyalty-Management Exam Dumps: https://www.passcollection.com/Salesforce-Loyalty-Management_real-exams.html
Get 2024 Updated Free Salesforce Salesforce-Loyalty-Management Exam Questions and Answer: https://drive.google.com/open?id=1l0hR6BNBZasZXUCKlIaoz3d620GjG07G
