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Cisco 700-695 certification exam is essential for pre-sales engineers who want to enhance their career prospects in the collaboration industry. It validates the candidate’s skills in selling and recommending Cisco collaboration SaaS solutions and demonstrates their commitment to ongoing learning and professional development. Cisco Collaboration SaaS Authorization for PreSales Engineer certification also provides a competitive edge in the job market and helps pre-sales engineers stand out from their peers.
Cisco 700-695 exam is a critical certification for sales engineers who specialize in Cisco Collaboration SaaS solutions. 700-695 exam covers a wide range of topics related to Cisco's collaboration solutions, and achieving the certification can be a significant career milestone. Candidates should prepare thoroughly for the exam and take advantage of the resources provided by Cisco to ensure their success.
NEW QUESTION # 16
What are the levels of Cisco technical support?
- A. basic, solution, enhanced, premium
- B. basic, support, enhanced, preferred
- C. basic, advanced, enhanced, premium
- D. basic, support, enhanced, premium
Answer: C
Explanation:
Cisco offers multiple levels of technical support to cater to different customer needs. The levels of support include:
Basic: Provides essential support, including access to online resources and tools.
Advanced: Adds more in-depth support with additional resources.
Enhanced: Offers a higher level of support with faster response times and more extensive problem resolution.
Premium: Provides the most comprehensive support, including direct access to Cisco experts, proactive monitoring, and advanced troubleshooting.
These support levels are designed to meet the varying requirements of customers, from those needing minimal assistance to those requiring full-scale, hands-on support.
NEW QUESTION # 17
Which LGW type is needed to enable TDM connectivity?
- A. Cisco Switch
- B. HCS
- C. IOS Gateway
- D. SIP CUBE
Answer: C
Explanation:
To enable TDM (Time Division Multiplexing) connectivity in a Webex Calling environment, the IOS Gateway type is required. An IOS Gateway is a Cisco router that can handle traditional TDM connections and convert them into IP for integration with modern VoIP systems. It supports various interfaces, such as E1/T1, to connect legacy TDM-based PBXs or other telephony equipment to the IP network.
Cisco Reference
Cisco's documentation on Local Gateway (LGW) types and TDM connectivity requirements highlights the use of an IOS Gateway for such purposes.
NEW QUESTION # 18
Which percentage of knowledge workers can the customer grow under the Cisco Flex Enterprise Agreement for Webex Calling?
- A. 40%
- B. 30%
- C. 20%
- D. 50%
Answer: B
Explanation:
Under the Cisco Flex Enterprise Agreement for Webex Calling, customers can grow their number of knowledge workers by up to 30% without incurring additional charges. This flexibility allows organizations to scale up their workforce and collaboration capabilities smoothly, accommodating business growth within a set percentage.
Cisco Reference
Details on the Flex Enterprise Agreement and its terms for growth and scaling can be found in Cisco's official subscription and pricing documents.
NEW QUESTION # 19
Which Webex Edge service uses +E.164 numbers?
- A. Video Mesh
- B. Management
- C. Audio
- D. (Calling
Answer: D
Explanation:
The Webex Edge for Calling service uses +E.164 numbers, which is the international public telecommunication numbering plan used for the standardized format of phone numbers. This service integrates on-premises call control with Cisco Webex Calling in the cloud, allowing for consistent numbering and seamless call routing.
Cisco Reference
Cisco documentation on Webex Edge for Calling explains the use of +E.164 numbers for integration purposes.
NEW QUESTION # 20
What are two features of Webex Edge? (Choose two.)
- A. Analytics
- B. Management
- C. Touch Ten
- D. Connect
- E. Audio
Answer: A,B
Explanation:
Webex Edge is a set of services that enables integration between Cisco Webex cloud services and on-premises collaboration infrastructure. The two features relevant to this question are:
Analytics (Option B):
Webex Edge for Devices provides detailed analytics that help organizations monitor and manage their collaboration infrastructure effectively. These analytics include data about usage, performance, and device health, which can be crucial for optimizing the collaboration experience and troubleshooting any issues that may arise.
Management (Option D):
Webex Edge provides comprehensive management capabilities, allowing organizations to control and configure their devices and services. This feature enables centralized management, firmware updates, and troubleshooting through the Cisco Control Hub, which is the central management portal for Cisco Webex services.
Cisco Reference
Information about these features can be found in the Cisco Webex Edge documentation and the "WebEx-Overview.pdf" which explains the integration capabilities with Webex Edge for both Analytics and Management.
NEW QUESTION # 21
What is included in the Webex Try and Buy Program?
- A. one year of Webex conferencing
- B. one year of Webex Teams
- C. Webex conferencing, Webex Teams and Devices
- D. unlimited Webex licenses
Answer: C
Explanation:
The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.
Cisco Reference
For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.
NEW QUESTION # 22
Where are customer numbers provisioned in Control Hub?
- A. Site Creation
- B. Managed Device Configuration
- C. User Creation
- D. Organization Creation
Answer: D
Explanation:
Customer numbers are provisioned in the Organization Creation step within Control Hub. This step is essential for setting up a customer's organization in Cisco's management portal, where all subsequent configurations, including user management, services, and devices, are handled. Properly provisioning customer numbers is crucial for accurately linking accounts and managing services under the correct organizational hierarchy.
NEW QUESTION # 23
Where does an administrator download the configuration information to set up a Local Gateway for Webex Calling?
- A. Webex Local Gateway Application
- B. Smart Account Database
- C. CUWP Cloud
- D. Control Hub
Answer: D
Explanation:
To set up a Local Gateway for Webex Calling, an administrator needs to download the configuration information from the Control Hub. The Control Hub is Cisco's centralized management portal that allows administrators to configure, manage, and monitor all Webex services. In the case of setting up a Local Gateway, the Control Hub provides the necessary configuration files, details, and credentials required for integrating the local on-premises gateway with the Webex Calling environment.
NEW QUESTION # 24
How does Webex Edge Audio function?
- A. uses the existing Cisco UCM and Expressway products
- B. works solely with ISDN lines
- C. requires Webex Edge Video Mesh
- D. is designed for small deployments of Webex meetings
Answer: A
Explanation:
Webex Edge Audio functions by leveraging the existing Cisco Unified Communications Manager (UCM) and Expressway products to route audio traffic directly between the customer's network and the Webex cloud. This direct path reduces latency, enhances audio quality, and lowers costs associated with PSTN (Public Switched Telephone Network) connections by using an IP-based route. It integrates the enterprise's telephony environment with the Webex cloud for more efficient and cost-effective audio connectivity during Webex meetings.
NEW QUESTION # 25
How is Cisco Software Support (SWSS) basic available?
- A. SWSS is included in all Flex Plan subscriptions.
- B. SWSS is exclusively available for enterprise customers.
- C. SWSS is available as an add-on for all customers.
- D. SWSS is exclusively available for data center customers.
Answer: A
Explanation:
Cisco Software Support Service (SWSS) Basic is a foundational support option that provides access to software updates and technical support for Cisco products. SWSS Basic is included in all Cisco Collaboration Flex Plan subscriptions. This means that any customer who subscribes to the Flex Plan automatically receives basic software support services, which include software updates, upgrades, and access to Cisco's Technical Assistance Center (TAC).
Cisco Reference
Detailed information can be found in Cisco's subscription and software support documentation that covers the Flex Plan inclusions.
NEW QUESTION # 26
What are the primary types of Smart Accounts?
- A. Holding. Try and Buy
- B. Holding. Customer
- C. Try and Buy, Licenses
- D. Licenses, Resale
Answer: B
Explanation:
The primary types of Smart Accounts in Cisco are Holding and Customer.
Holding Accounts are typically used by partners or distributors to manage and allocate licenses or entitlements to their customers.
Customer Accounts are directly associated with end-user organizations that use Cisco products and services, enabling them to manage their licenses and entitlements effectively.
Smart Accounts streamline the management and deployment of Cisco licenses, providing a central repository to handle all license-related activities across different customer environments.
NEW QUESTION # 27
Which solution is part of the Cisco Webex Suite?
- A. Calling
- B. Training
- C. Routing
- D. Storing
Answer: A
Explanation:
The Cisco Webex Suite includes several key solutions for unified communications, collaboration, and meetings. One of these solutions is Webex Calling, which offers cloud-based calling features to enable organizations to replace traditional phone systems with a cloud-based alternative. It integrates with other Webex services to provide a comprehensive collaboration experience.
Cisco Reference
Information on Webex Suite solutions, including Webex Calling, can be found in Cisco's Webex documentation and product descriptions.
NEW QUESTION # 28
Which two locations provide web tools for Webex Calling? (Choose two.)
- A. Salesforce help websites
- B. Cisco support online websites
- C. Salesforce support pages
- D. Cisco webtools websites
- E. Cisco collaboration help websites
Answer: B,E
Explanation:
Webex Calling provides several web tools and support resources that are accessible through:
Cisco Support Online Websites (Option C):
The Cisco support site offers documentation, updates, and troubleshooting tools specific to Webex Calling. It includes access to downloads, product guides, and software updates necessary for managing and deploying Webex Calling.
Cisco Collaboration Help Websites (Option D):
The Cisco collaboration help site offers resources such as user guides, administrator manuals, eLearning courses, and FAQs specifically tailored to Cisco Webex Calling and other collaboration tools. This site is designed to provide detailed support and information for both end-users and administrators.
Cisco Reference
Information about these web tools can be found in Cisco's official support and help documentation for Webex Calling.
NEW QUESTION # 29
What are two capabilities of Cisco Webex Meetings? (Choose two.)
- A. Webex Meetings and Webex Teams use different cloud engines.
- B. Hosts and attendees can see up to 25 participants in one full-screen mode.
- C. End users have the same experience for each device chosen.
- D. Hosts and attendees can see up to 50 participants in one full-screen mode.
- E. End user experience is unique to the device type.
Answer: B,C
Explanation:
Cisco Webex Meetings provide a consistent user experience across all devices, whether on a desktop, mobile device, or dedicated Webex hardware. This means that the interface, features, and controls remain the same, ensuring that end users do not need to learn multiple interfaces depending on the device they use. Additionally, Webex Meetings supports viewing up to 25 participants in one full-screen mode, enabling a comprehensive view of meeting participants and enhancing the engagement during virtual meetings.
NEW QUESTION # 30
What are two features of Cisco video room systems? (Choose two.)
- A. audio troubleshooting
- B. call control registration
- C. 3D projection
- D. Intelligent view
- E. speaker tracking
Answer: D,E
Explanation:
Cisco video room systems, such as the Cisco Webex Room Kit series, offer several advanced features designed to enhance the video conferencing experience. Two of these key features are:
Intelligent View: This feature allows the system to automatically adjust the camera view to focus on active participants in the room. It uses AI-driven technology to create an optimal framing of the meeting participants, ensuring that everyone in the room is visible and appropriately framed on screen.
Speaker Tracking: This feature enables the system to automatically detect and focus on the person currently speaking. The camera intelligently tracks the speaker's location in the room and adjusts the view accordingly, enhancing the natural flow of conversation during video meetings.
These features contribute to a more immersive and engaging meeting experience, ensuring that remote participants can clearly see and follow the discussion.
NEW QUESTION # 31
Which email address should a partner provide in the CCW order to configure a customer?
- A. Customer Contact
- B. Enterprise Contact
- C. Provisioning Contact
- D. End-User Contact
Answer: C
Explanation:
When configuring a customer through a CCW (Cisco Commerce Workspace) order, the partner should provide the Provisioning Contact email address. This email address is used for setting up and provisioning services for the customer, ensuring that all required information and communication is directed to the appropriate person responsible for managing the deployment.
Cisco Reference
Cisco's CCW guidelines detail the importance of providing accurate contact information, including the provisioning contact, for customer configuration.
NEW QUESTION # 32
What is a feature of Cisco Proximity?
- A. pairs to room lighting through infrared to align with presentation mode
- B. uses network IP addresses to locate meeting attendees
- C. uses latency data to quantify presenter skills
- D. pairs to room devices and wirelessly shares meeting content
Answer: D
Explanation:
Cisco Proximity is a feature that allows users to pair their devices (such as laptops, tablets, or smartphones) with Cisco room devices wirelessly and share content without the need for cables or additional adapters. This enhances meeting experiences by making it easy to present and share information directly from personal devices to the room's display system.
Cisco Reference
Cisco Proximity documentation provides details on how the application uses ultrasound signals to detect nearby devices and enables wireless content sharing.
NEW QUESTION # 33
To whom is development available on the Webex platform?
- A. Development is dependent on developer status.
- B. Development is pay-per-use.
- C. Development is dependent on customer status.
- D. Development is free for everyone.
Answer: D
Explanation:
Development on the Webex platform is free for everyone, which means that any developer or organization can use Webex APIs and SDKs to build custom applications, bots, and integrations. Cisco provides open access to these tools, encouraging developers to create new solutions that enhance collaboration and integrate seamlessly with the Webex ecosystem.
Cisco also offers comprehensive documentation, tutorials, and community support to help developers get started and make the most of the Webex platform capabilities. This approach promotes innovation and the creation of tailored solutions that cater to diverse customer needs.
NEW QUESTION # 34
How long can a Team Space persist?
- A. 190 days
- B. 60 days
- C. one year
- D. until closed by the administrator
Answer: D
Explanation:
A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.
NEW QUESTION # 35
What are two features of the Cisco Webex web app? (Choose two.)
- A. ability to designate which chat program is used inside the app
- B. ability to share screens or specific applications
- C. requires download for each meeting
- D. centralized meeting controls such as chat and Q&A
- E. requires Chrome Browser
Answer: B,D
Explanation:
The Cisco Webex web app offers several features that make it convenient for users to join and manage meetings without needing to download software. Two key features are:
Centralized Meeting Controls: The Webex web app includes controls such as chat and Q&A, allowing participants to communicate and engage during the meeting directly from their browser.
Screen and Application Sharing: The app provides the ability to share screens or specific applications, enabling users to present content effectively during meetings.
These features enhance the user experience by providing robust meeting management capabilities directly through a web browser, making it accessible and easy to use for participants.
NEW QUESTION # 36
Which two capabilities are native to Webex teams? (Choose two.)
- A. messaging
- B. call routing
- C. report generating
- D. transcribing
- E. meetings
Answer: A,E
Explanation:
The two capabilities that are native to Webex Teams (now Webex App) are:
Meetings (Option C):
Webex Teams has built-in meeting capabilities, allowing users to start, schedule, and join Webex meetings directly from the app. This feature integrates seamlessly with Webex's broader conferencing capabilities.
Messaging (Option D):
Messaging is a core feature of Webex Teams, providing persistent chat capabilities that allow for one-on-one or team conversations, file sharing, and collaboration within spaces.
Cisco Reference
For more information on these native features, refer to the official Cisco Webex Teams documentation, which covers core functionalities such as messaging and meetings.
NEW QUESTION # 37
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To prepare for the exam, candidates can take advantage of the resources provided by Cisco, such as online training courses and study materials. It is recommended that candidates have at least one year of experience working with Cisco Collaboration SaaS solutions before taking the exam.
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