2024 Updated Salesforce Education-Cloud-Consultant Certification Study Guide Pass Education-Cloud-Consultant Fast
Education-Cloud-Consultant Dumps PDF 2024 Program Your Preparation EXAM SUCCESS
Salesforce Education-Cloud-Consultant exam tests a candidate's understanding of the Education Cloud platform, including student data management, program management, and student success management. It also evaluates a candidate's ability to design and implement custom solutions to meet the specific needs of an educational institution. Education-Cloud-Consultant exam consists of multiple-choice questions and scenarios that require candidates to apply their knowledge to real-world situations.
Salesforce Education-Cloud-Consultant exam is a challenging test that requires a deep understanding of the Salesforce Education Cloud platform. Candidates must have experience in implementing student information systems, managing student data, and working with educational institutions to improve student outcomes. Education-Cloud-Consultant exam is designed to measure a candidate's ability to develop and implement solutions that meet the unique needs of educational institutions. Candidates must also possess strong communication skills, as they will be required to work closely with educational leaders to identify and address their specific needs.
Salesforce Education-Cloud-Consultant exam is divided into various sections, each focusing on a specific aspect of Education Cloud. Education-Cloud-Consultant exam comprises of 60 multiple-choice questions, and the candidate is required to complete the exam within 105 minutes. Education-Cloud-Consultant exam is administered online through the Salesforce website and can be taken from anywhere in the world. Candidates who pass the exam earn the Salesforce Certified Education Cloud Consultant credential, which demonstrates their proficiency in Education Cloud and their ability to provide solutions to meet the unique needs of the education industry.
NEW QUESTION # 91
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Disable all TDTM trigger Handlers before the data load.
- B. Set Account and Contact's sharing to private before the data load.
- C. Load record owners after the Account and Contact data load is complete.
- D. Set Account and Contact's to public Read/Write before the data load.
Answer: B,C
NEW QUESTION # 92
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- B. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- C. Create a custom picklist value for Alumni Chapter on the Affiliation object.
- D. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
Answer: B,D
NEW QUESTION # 93
A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.
Which two steps should a consultant take to set up a student in Student Success Hub?
Choose 2 answers
- A. Create a Household Account record.
- B. Create a User record.
- C. Create a Student Case record.
- D. Create an Administrative Account record.
Answer: A,D
NEW QUESTION # 94
The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
- A. Use the Bulk API.
- B. Install Accounting Subledger.
- C. Use Salesforce Connect.
- D. Install Outbound Fund Module.
Answer: B
Explanation:
Explanation
Accounting Subledger is a solution that the consultant can recommend to align pledges and donations captured in Salesforce with GEM with the institution's finance system. Accounting Subledger allows the institution to create accounting-ready data from Salesforce and export it to their finance system. Accounting Subledger also provides reports and dashboards that show the reconciliation status and discrepancies between Salesforce and the finance system. Using the Bulk API, using Salesforce Connect, and installing Outbound Fund Module are not solutions that can align pledges and donations captured in Salesforce with GEM with the institution's finance system. References:
https://www.salesforce.org/nonprofit/accounting-subledger/
https://www.salesforce.org/wp-content/uploads/2020/08/Accounting-Subledger-Data-Sheet.pdf
NEW QUESTION # 95
What should a consultant recommend to a university that wants a successful Data Governance committee?
- A. Set up a Salesforce Adoption Dashboard.
- B. Use RACI matrix to define member roles.
- C. Refer committee members to Trailhead.
- D. Create a Center of Excellence queue.
Answer: B
Explanation:
Explanation
The consultant should recommend to use a RACI matrix to define member roles for a university that wants a successful Data Governance committee. A RACI matrix is a tool that clarifies the roles and responsibilities of different stakeholders in a project or a process, using four categories: Responsible, Accountable, Consulted, and Informed. A RACI matrix can help the university have a successful Data Governance committee by defining and communicating who is responsible for making decisions, who is accountable for ensuring quality and compliance, who is consulted for providing input or feedback, and who is informed about the outcomes or changes related to data governance. Creating a Center of Excellence queue, setting up a Salesforce Adoption Dashboard, or referring committee members to Trailhead are not recommendations for a university that wants a successful Data Governance committee. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management
NEW QUESTION # 96
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
- A. Use the Course Connections with Contact's Academic Program Report Type.
- B. Create a custom Report Type with Courses, Course Offerings, and Course Connections.
- C. Add a Course Connections cross filter to the Program Enrollments with Contact report.
Answer: B
Explanation:
Explanation
The consultant should create a custom Report Type with Courses, Course Offerings, and Course Connections to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. A custom Report Type is a type of report that shows information about one or more objects and their fields, filters, and relationships. A custom Report Type with Courses, Course Offerings, and Course Connections can help the Alumni Relations office create a report of all alumni who took a course from that faculty member by showing the relationship between the Contact object and the Course object through the Course Offering object and the Course Connection object. The consultant can add fields and filters to the custom Report Type to show only the alumni who took a course from that faculty member.
Using the Course Connections with Contact's Academic Program Report Type, adding a Course Connections cross filter to the Program Enrollments with Contact report, or creating a custom Report Type with Contacts, Accounts, and Affiliations are not ways to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://powerofus.force.com/s/article/EDA-Course-Connections
NEW QUESTION # 97
A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?
- A. One Salesforce environment for all business units
- B. One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units
- C. Separate Salesforce environments for each business unit
- D. One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units
Answer: A
Explanation:
Explanation
The consultant should recommend one Salesforce environment for all business units as a Salesforce environment strategy for the university. This means that the university will have a single Salesforce org that will support the needs and processes of all the business units, such as Recruitment, Corporate Relations, Executive Education, and Alumni Relations. This can help the university achieve data consistency, visibility, and collaboration across the business units, and leverage the centralized IT team and the data governance and change management committee. The consultant can also help the university implement security and sharing settings to control access and visibility of data for each business unit. Having separate Salesforce environments for each business unit, or for Recruitment or Alumni Relations only, are not Salesforce environment strategies that the consultant should recommend for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-setup
NEW QUESTION # 98
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments.
Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
- A. Success Plans
- B. Degree visualization
- C. Appointment scheduling
- D. Calendar syncing
Answer: A
NEW QUESTION # 99
An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce.
Which functionality should a consultant recommend?
- A. pathways
- B. Affiliation
- C. Academic program
Answer: A
Explanation:
Explanation
The consultant should recommend Pathways for the academic advisor to review the classes associated with the student's course of study and ensure the student is on track for graduation. Pathways allow advisors to create and monitor academic plans for students based on their program requirements and course offerings. Academic Program is an object that defines the program of study that a student is enrolled in, but it does not show the classes or progress. Affiliation is an object that tracks the relationship between a Contact and an Account, such as a student and a school, but it does not show the classes or progress. References:
https://help.salesforce.com/s/articleView?id=sf.ssh_pathways.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_academic_program.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5
NEW QUESTION # 100
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
- A. Einstein Activity Capture
- B. Custom automation
- C. Salesforce Inbox
- D. Gmail Integration
Answer: A
NEW QUESTION # 101
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
- A. Leadership sponsorship
- B. Business objectives
- C. Metric identification
- D. Capacity to administer
Answer: D
Explanation:
Explanation
The consultant should discuss the capacity to administer with the school first, because this is a critical factor for a successful implementation and adoption of Salesforce. The capacity to administer means having the resources, skills, and processes to manage and maintain the Salesforce system on an ongoing basis. The consultant should assess whether the school has a dedicated Salesforce administrator or team, or whether they need to hire or train one. The consultant should also advise the school on the best practices and tools for administering Salesforce. Leadership sponsorship, business objectives, and metric identification are important factors for a successful implementation, but they are already given in the scenario, so they do not need to be discussed first by the consultant. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-k
https://trailhead.salesforce.com/en/content/learn/modules/admin_intro
NEW QUESTION # 102
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Unlimited Edition requires a full Salesforce license.
- B. The business user case requires a Lighting Platform Plus license.
- C. The business user case requires a full Salesforce license.
- D. Education Data Architecture requires a Community license.
Answer: C
NEW QUESTION # 103
A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Third-party application
- B. Nonprofit Success Pack
- C. K-12 Architecture Kit
- D. Salesforce CPQ
Answer: A,C
Explanation:
Explanation
The K-12 Architecture Kit and a third-party application are two solutions that the consultant can recommend to meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. The K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. The K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. A third-party application is an application that provides additional features and solutions for Salesforce. There are many third-party applications on the AppExchange that offer e-signature capabilities, such as capturing, sending, and storing signed documents. The consultant can help the school district choose an app that meets their needs and budget.
Salesforce CPQ, Financial Service Cloud, and Nonprofit Success Pack are not solutions that can meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. References:
https://powerofus.force.com/s/article/K12-Architecture-Kit
https://appexchange.salesforce.com/appxStore?type=App&keyword=e-signature
https://trailhead.salesforce.com/en/content/learn/modules/k12_architecture_kit_basics
NEW QUESTION # 104
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?
- A. Data load simulation
- B. Average versus peak performance
- C. User experience in production
- D. Large data volumes
Answer: C
NEW QUESTION # 105
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
- A. Projects use CumulusCI for continuous integration and deployment.
- B. Projects are required to have at least one Salesforce staff person on the project team.
- C. Projects must be compatible with the Education Data Architecture (EDA).
Answer: A
Explanation:
Explanation
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension. References:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics
NEW QUESTION # 106
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?
- A. Einstein Opportunity Scoring
- B. Einstein Forecasting
- C. Salesforce Maps
- D. Opportunity Funnel Report
Answer: A
NEW QUESTION # 107
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Assignment Rules
- B. Queue Management
- C. Success Teams
- D. Appointment Scheduling
Answer: B
NEW QUESTION # 108
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
- A. Setup Menu
- B. Trailhead
- C. Partner Community
- D. Salesforce Trust website
Answer: D
NEW QUESTION # 109
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments.
Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
- A. Degree visualization
- B. Success Plans
- C. Appointment scheduling
- D. Calendar syncing
Answer: A
Explanation:
Explanation
Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in a graphical way.
Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it.
Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require a third-party app. References:
https://www.salesforce.org/advisor-link/
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm&type=5
NEW QUESTION # 110
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
- A. Public Group
- B. Queue
- C. Chatter group
- D. Success Team
Answer: C
Explanation:
Explanation
A Chatter group is what the consultant should create to meet the requirement of creating a resource for the CoE where users can vote on suggestions and collaborate with each other. A Chatter group is a feature that allows users to share ideas, files, polls, and events with a specific set of people. Users can also like and comment on posts, and follow topics and people in a Chatter group. A Public Group, a Success Team, and a Queue are not features that can create a resource for the CoE where users can vote on suggestions and collaborate with each other. References:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/chatter_basics/chatter_basics_groups
NEW QUESTION # 111
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
- A. Leverage Student Success Hub.
- B. Install Work.com Command Center in existing org.
- C. Work.com Command Center operates in a separate org.
- D. Use third-party app from AppExchange.
Answer: B
Explanation:
Explanation
The consultant should advise the school district to install Work.com Command Center in their existing org, because this can help them leverage Work.com Command Center for schools in their existing org. Work.com Command Center is a solution that helps organizations manage their reopening and recovery efforts after a global pandemic. Work.com Command Center for schools is a specific configuration of Work.com Command Center that helps schools monitor student and staff wellness, attendance, and engagement. Work.com Command Center can be installed in an existing org as a managed package from the AppExchange. Work.com Command Center does not operate in a separate org, nor does it require leveraging Student Success Hub or using a third-party app from AppExchange. References:
https://www.salesforce.org/workdotcom/
https://www.salesforce.org/wp-content/uploads/2020/08/WorkDotCom-for-Schools.pdf
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkZCUA1
NEW QUESTION # 112
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.
- A. Customer Community Plus
- B. Education Data Architecture
- C. Lightning Scheduler
- D. Person Accounts
Answer: A,B
NEW QUESTION # 113
A school district wants a free platform to instruct students on data visualization.
Which solution should the consultant recommend?
- A. Tableau Public
- B. Trailhead
- C. Student Success Hub
- D. Tableau CRM
Answer: A
Explanation:
Explanation
Tableau Public is a solution that the consultant can recommend to meet the requirement of providing a free platform to instruct students on data visualization. Tableau Public is a product that allows users to create and share interactive data visualizations online, using various types of data sources and charts. Tableau Public is free and accessible to anyone who wants to learn data visualization skills and techniques. Tableau CRM, Student Success Hub, and Trailhead are not solutions that can provide a free platform to instruct students on data visualization. References:
https://public.tableau.com/en-us/s/
https://www.tableau.com/academic/students
NEW QUESTION # 114
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which two communication examples should a consultant recommend?
Choose 2 answers
- A. Teaser email
- B. Project sponsor profile
- C. User contest
- D. Post go-live recap
Answer: C,D
Explanation:
Explanation
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation.
References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/change_management/change_management_com
NEW QUESTION # 115
A customer wants to learn more about Salesforce.org solutions built by the community.
Which resource should a consultant recommend?
- A. Product Documentation: Is a Pro Bono Project the Right Fit?
- B. Trailblazer Community: Open Source Commons & Community Sprints
- C. Trailblazer Community: Cumulus I (CCI)
Answer: B
Explanation:
Explanation
The consultant should recommend Trailblazer Community: Open Source Commons & Community Sprints as a resource where the customer can find more information on Salesforce.org solutions built by the community.
Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community: Open Source Commons & Community Sprints is a group within Trailblazer Community that provides information on Salesforce.org solutions built by the community, such as open-source projects, community sprints, or community-led webinars. The customer can also join discussions, forums, or blogs related to Salesforce.org solutions built by the community on Trailblazer Community: Open Source Commons & Community Sprints.
Product Documentation: Is a Pro Bono Project the Right Fit?, Trailblazer Community: Cumulus I (CCI), or AppExchange are not resources where the customer can find more information on Salesforce.org solutions built by the community. References:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 116
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