Latest ServiceNow CSA PDF and Dumps (2024) Free Exam Questions Answers
Pass Your Certified System Administrator CSA Exam on Jul 29, 2024 with 401 Questions
To prepare for the ServiceNow CSA certification exam, candidates can take advantage of various resources, including training courses, study guides, and practice exams. ServiceNow offers a range of training courses that cover the topics tested in the exam. Candidates can also find study guides and practice exams online, which can help them identify areas where they need more practice.
ServiceNow CSA exam is an essential certification for IT professionals, system administrators, and ServiceNow developers who want to demonstrate their expertise in ServiceNow administration. It covers a wide range of topics and requires thorough preparation. Earning the certification can lead to new career opportunities, higher salaries, and promotions. As ServiceNow continues to gain popularity, the demand for ServiceNow CSA certified professionals will only increase.
NEW QUESTION # 151
What is a Record Producer?
- A. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
- B. A Record Producer creates user records
- C. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
- D. A Record Producer is a type of Catalog Item that is used for Requests, not Services
Answer: A
NEW QUESTION # 152
What kind of data can Import Sets use to populate tables in ServiceNow?
- A. CSS, SOAP, and Excel
- B. XML, SOAP, and CSS
- C. SOAP, REST, and XML
- D. XML. CSV, and Excel
Answer: D
Explanation:
Explanation
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_Imp
NEW QUESTION # 153
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.
- A. User Criteria
- B. User conditions
- C. User permissions
- D. User info
Answer: A
NEW QUESTION # 154
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and
management assignments.
- A. True
- B. False
Answer: A
NEW QUESTION # 155
What is a Dictionary Override?
- A. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
- B. A Dictionary Override sets field properties in extended tables
- C. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
- D. A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
Answer: B
NEW QUESTION # 156
What is a quick way to create a report from a list view?
- A. Apply filter, right click on column header, select Create Report
- B. Click Funnel, define filter conditions, click Create Report
- C. Click Context Menu, select Create Report
- D. Click on filter breadcrumb, drag and drop on the Report > Create New module
- E. Apply filter, right click on column header, select Bar Chart
Answer: B
NEW QUESTION # 157
On what part of the ServiceNow instance, would you find he option to impersonate User?
- A. User Menu
- B. Content Frame
- C. Module
- D. Application Navigator
Answer: A
NEW QUESTION # 158
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created
"Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
- A. customer.field
- B. customer.all
- C. customer .*
- D. customer.none
Answer: C
Explanation:
The customer .* ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles because it uses a wildcard (*) to match any operation on the customer table. The other options are either too restrictive or too broad.
References1: Access control list rules - Product Documentation: Utah - ServiceNow4: Access Controls - ServiceNow Elite
NEW QUESTION # 159
From a form, what would you click to add additional fields to the form? (Choose two.)
- A. Right click on header > Configure > UX Dashboard
- B. Context Menu > Form > Layout
- C. Context Menu > Configure > Form Layout
- D. Context Menu > Configure > Form Design
- E. Context Menu > Form > Designer
- F. Right click on header > Add > Field
Answer: C,F
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change-management/task/t_Crea
NEW QUESTION # 160
What setting allows users to view a Knowledge Base article even if the are not logged in?
- A. The ESS role
- B. The View All setting
- C. The Public setting
- D. The Allow role
Answer: C
NEW QUESTION # 161
While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks. How would you do that?
Right click on Priority and select what?
- A. Configure Task
- B. Show Choice List
- C. Show Choices
- D. Show Options
- E. Configure Lists
- F. Configure Options
Answer: F
NEW QUESTION # 162
When moving multiple update sets at one time, what might you do to facilitate the move?
- A. Batch
- B. Preview
- C. Test
- D. Verify
Answer: B
NEW QUESTION # 163
From the User menu, which actions can a user select? (Choose three.)
- A. Order from Service Catalog
- B. Approve Records
- C. Log Out ServiceNow
- D. Elevate Roles
- E. Impersonate Users
- F. Send Notifications
Answer: C,D,E
NEW QUESTION # 164
Tables are made up of which of the following?
- A. fields
- B. lists
- C. forms.
- D. records
Answer: A,D
NEW QUESTION # 165
Group records are stored in which table?
- A. Group [u_sys_group]
- B. Group [sys_user_group]
- C. Group [s_sys_group]
- D. Group [sn_user_group]
Answer: B
Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832548
NEW QUESTION # 166
Which feature can be used to categorize a set of records from a list and make them visible to other users?
- A. History
- B. Tags
- C. Activity Formatter
- D. Favorites
Answer: B
Explanation:
Explanation
Tags are labels that you can apply to any task record in ServiceNow. You can use tags to categorize, filter, and search records. You can also share tags with other users to make them visible to others1.
ReferencesUsing tags
NEW QUESTION # 167
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
- A. Accessible to
- B. Access List
- C. Can Access
- D. Can Read
Answer: D
NEW QUESTION # 168
What ServiceNow feature allows you to include data from a secondary related table on a report?
- A. SQL
- B. Dot Walking
- C. Outer Join
- D. Joins
Answer: B
NEW QUESTION # 169
Which SericeNow utility gives a Service Desk agent the ability to trace from a Service having an issue, to see which Cis supporing that service have active issues?
- A. Event Management Homepage
- B. AL Service Dashboard
- C. Dependency View
- D. Cl Health Dashboard
Answer: D
Explanation:
https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-management/ta
NEW QUESTION # 170
Which allows the creation of a task-based record from Service Catalog?
- A. Record Producers
- B. UI Actions=
- C. UI Builder
- D. Flow Designer
- E. Assignment Rule
Answer: A
NEW QUESTION # 171
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To prepare for the exam, individuals can take ServiceNow's official training courses or use other resources such as study guides and practice exams. CSA exam is delivered online and consists of 60 multiple-choice questions. Candidates have 90 minutes to complete the exam and must achieve a passing score of 70% or higher.
CSA Dumps for Certified System Administrator Certified Exam Questions and Answer: https://www.passcollection.com/CSA_real-exams.html
CSA Free Exam Study Guide! (Updated 401 Questions): https://drive.google.com/open?id=1hkWeRIiZ-HsOnggkD7n2fn0e2Z5sQguP
