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CompTIA PDI+ Beta Sample Questions:

1. After installing a new printer, a customer finds that it prints random characters. The customer has updated the driver with an update wizard. Which of the following should the technician recommend that the customer do next?

A) Check the driver port type.
B) Reload the application software.
C) Uninstall and reload the driver.
D) Change the DNS address.

2. A customer mentions that the text in a scanned file is jagged and hard to read. Which of the following settings can provide the GREATEST improvement in image quality for this symptom?

A) Compression
B) File format
C) Resolution
D) Bit depth

3. Which of the following components contains multiple mirrors?

A) LED unit
B) Fuser unit
C) Developer unit
D) Laser unit

4. Which of the following describes the function of the laser diode?

A) Detects the timing of the laser beam
B) Gauges the laser start position
C) Generates the laser beam
D) Sharpens the accuracy of the laser beam

5. A laser device has dark streaks on copies and prints. Which of the following actions is the BEST way for a technician to isolate the problem by eliminating non-causes?

A) Replace the toner cartridges.
B) Calibrate color registration and balance.
C) Clean the glass and ADF rollers.
D) Generate internal test pages.

Solutions: