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HP Selling HP BSM Solutions Sample Questions:

1. What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A) How do you continue to deliver applications and services that meet or exceed service level agreements?
B) How do you market and promote the value that IT brings to your organization?
C) How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
D) How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?

2. Which key differentiator supports a capability of the BSM Application Performance management solution?

A) supports Heads-up Display (HUD) for multi-monitoring technology
B) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
C) provides a single pane of visibility for complex, virtualized. and cloud environments
D) provides real time end-to-end transaction monitoring via industry leading, end-user monitoring and diagnostic tools

3. What are the primary key differentiators for BSM 9.1 that set HP apart from its competitors? (Select two.)

A) Service Intelligence Suite (SI)
B) Heads-up Display Monitoring (HUDM)
C) Key Performance Indicators (KPI)
D) Business Process Monitoring (BPM)
E) Run-time Service Model (RTSM)

4. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) business process testing and reporting
B) real user monitoring
C) consolidation of multiple tools to reduce cost
D) faster problem resolution, freeing up resources for other priority projects
E) cross-domain event tracking and management capability

5. Where can you find license SKU and pricing information for HP BSM Network Management?

A) Pricing Guides on HP Partner Central
B) BSM datasheets
C) Sales Awareness Webinars
D) www.hp.com/software

Solutions: