Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

3001 pass collection

Exam Code: 3001

Exam Name: Avaya IP Office Configuration and Maintenance Exam

Updated: Aug 31, 2026

Q & A: 84 Questions and Answers

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Avaya 3001 Exam Syllabus Topics:

SectionWeightObjectives
IP Office System Architecture & Hardware20%- Expansion Modules and Cards
- SD Card Management and File Structure
- IP500v2 and IP500 Control Units
- Licensing and Edition Types
Maintenance, Upgrades & Troubleshooting20%- Backup and Restore Procedures
- Common Fault Diagnosis & Resolution
- Log Analysis and Diagnostics
- Software & Firmware Upgrades
Voice Messaging & Applications20%- Embedded Voicemail Configuration
- System Status & Monitoring Tools
- ContactStore Call Recording
- VoiceMail Pro Installation & Setup
System Configuration & IP Office Manager25%- Trunk Configuration (Analog, ISDN, SIP)
- User, Group and Extension Configuration
- Short Codes and ARS Dial Plans
- Installation and Initial Setup
Networking & SCN15%- Small Community Networking (SCN)
- IP Trunks and Media Path
- DHCP, DNS and QoS Configuration

Avaya IP Office Configuration and Maintenance Sample Questions:

Question 1

What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A. 3
B. 6
C. 4
D. 8


Question 2

In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

A. The license is not needed on the installed release of the software.
B. This is a temporary upgrade license.
C. The license requires a second temporary license be loaded to allow this license to be valid.
D. The license is the wrong license for the SD Card installed in the IP Office.


Question 3

After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A. Start the IP Office Manager application.
B. The 5420 DS is corrupted and must be replaced.
C. If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be corrected.
D. The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the telephone will start to work.


Question 4

What does "IMAP support" mean in the IP Office UMS service?

A. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B. A user can see/listen to voicemail messages via Web browser.
C. A user ran receive voicemail messages only using MS Outlook.
D. A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
E. All messages arc forwarded to a user e-mail account and deleted on their telephone.


Question 5

A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A. IP Office must be in a SCN.
B. The registry key string containing the name of the share.
C. The Workgroup name must be in each server.
D. VoiceMail Pro must be part of the domain.


Solutions:

Question 1
Answer: B
Question 2
Answer: A
Question 3
Answer: A
Question 4
Answer: D
Question 5
Answer: B

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