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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.
What should the consultant do to meet the requirement?

A) Override the default English labels in Translation Workbench.
B) Activate English (UK) In Language Settings.
C) Reword the field label in Setup.
D) Create a support case to change the label.

2. A development director needs to understand which organizations have given to the nonprofit in some year prior to the current, but have not contributed to the nonprofit in the current year. How should the consultant accomplish this task?

A) Customize the date range on the NPSP SYBUNT report for Contacts
B) Create an Opportunity report that compares Contact donations from the previous fiscal year to the current
C) Customize the date range on the NPSP SYBUNT report for Accounts
D) Customize the date range on the NPSP LYBUNT report for Accounts

3. A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP.
How should the consultant find the NPSP version number for the field?

A) Click on "Setup" and navigate to "Schema Builder".
B) Reference the NPSP Public Data Dictionary.
C) Install a third-party app from the AppExchange to extract the metadata.
D) Click on "Setup" and navigate to "Objects and Fields".

4. A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers

A) The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
B) The organization should change existing Opportunities to the new naming convention through an upsert.
C) The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
D) The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.

5. A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?

A) Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them
B) Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
C) Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
D) Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search

Solutions: