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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Portfolio Knowledge | - HP PageWide Portfolio
|
| Topic 2: Industry Trends and Business Drivers | - Market Trends
|
| Topic 3: Customer Needs Analysis | - Business Requirements Identification
|
| Topic 4: Sales Skills and Objection Handling | - Consultative Selling
|
| Topic 5: Printing Solutions and Services | - Workflow and Document Solutions
|
| Topic 6: HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
HP Selling HP Printing Hardware 2020 Sample Questions:
How are HP Print Support Services offered?
- A. Customers with Premium Service contracts made directly with HP can add HP Print Support Services to their existing contract.
- B. Customers can purchase HP Print Support Services as an HP Care Pack or on a standard contract.
- C. HP Print Support Services are available at no additional cost upon approval of HP Financing.
- D. HP Print Support Services are included in print deals that also include extended warranties.
Correct Answer: B 🗳️
An international advertising agency is looking to upgrade their printers but has limited space for new equipment. The agency produces high volumes of high-quality color images and full-bleed A3 brochures every month to share with their end users. Which HP solution should you recommend for this customer?
- A. HP ScanJet document capture solutions transform piles of paper into streamlined digital workflows for businesses of all sizes.
- B. HP LaserJet Enterprise printers use high-yield cartridges for high-volume printing and produce professional-quality documents without a large footprint.
- C. HP Managed Print Services (MPS) products are designed for space efficiency and price competitiveness with increased yield, duty cycle, and speed.
- D. Small footprint HP PageWide solutions feature fast print speeds to produce high black and color saturation for professional-quality color documents.
Correct Answer: B 🗳️
The manager of a small IT department explains that the company recently acquired several new HP devices.
The IT manager asks you for a simple way to configure these new devices tor remote and on-site users. What should you recommend?
- A. Access Control Printing Solutions
- B. HPWebJetadmin
- C. HP Roam for Business
- D. HP Universal Print Driver
Correct Answer: B 🗳️
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