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IIC C130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Insurance Products and Policy Basics | - Policy structure and coverage concepts - Property and liability insurance fundamentals |
| Topic 2: Ethics, Legal Principles, and Professional Standards | - Duty of care and fiduciary responsibility - Ethical conduct and regulatory expectations |
| Topic 3: Insurance Intermediaries and Distribution | - Role of agents and brokers - Distribution systems (direct writer, independent brokerage, etc.) - Agency relationships and authority |
| Topic 4: Insurance Fundamentals and Core Concepts | - Principles of insurance (risk, insurability, contracts) - Types of risk and risk management |
| Topic 5: Client Needs and Risk Assessment | - Information gathering and client interviewing - Identifying client exposures and loss potential |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. When closing a sale, what makes it easier for the intermediary to counter any objections raised by the client?
A) Being aware of what is happening in the industry
B) Employing passive listening
C) Using unusual and extremely serious claims examples
D) Adopting assertive body language
2. When brokers are self-regulated, which body enacts the licensing laws?
A) Provincial or territorial government
B) Insurance company with which the intermediary places the majority of business
C) Brokerage or agency in which the intermediary is employed
D) Federal government only
3. Why would an insured need an advertising injury liability extension in addition to the coverage provided by the standard commercial general liability policy?
A) To cover the liability arising out of advertising the goods and services of the business
B) To cover the liability arising from an invasion of privacy in written publications
C) To protect against infringement of the insured's copyright, trade dress, or slogan
D) To protect against unauthorized use of the insured's idea
4. What is the role of insurance intermediaries under the law of agency?
A) Confirm with the insurers that all exposures are covered
B) Issue policies on any risk agents deem insurable
C) Act as third parties in insurance contracts
D) Balance dual responsibilities to the insurers and to the insureds
5. It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?
A) Tracking of expiry dates
B) Online marketing
C) Upselling
D) Walk-ins
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |






