A Claude associate is reviewing a Claude-drafted set of customer-segment descriptions for an internal marketing brief. One description applies a generalization about a demographic group's purchasing behavior that does not hold for individual customers in the segment.
Which response is most appropriate?

• A. Keep the description as written for the internal brief, since internal use does not carry the same risk as external publication of demographic generalizations.
• B. Remove the entire customer-segment description from the brief, since any segmentation that involves demographic characteristics is likely to introduce similar issues.
• C. Add a disclaimer to the description, noting that the generalization may not apply to all individuals in the segment, and keep the underlying description unchanged.
• D. Revise the description to focus on observed behaviors rather than generalizations about people, and validate the revision against actual customer data.

You are a project manager at Orinexa, Inc. You are picking a Claude model for a new production workload and must complete the requirements steps before testing candidates.
Which two steps must be completed BEFORE testing candidate models on a representative sample? (Select two.) Each correct answer presents part of the solution.

• A. Retest the selected model whenever a new model version is released.
• B. Define the quality bar, the latency tolerance, and the expected request volume.
• C. Sign off on the production rollout plan with the platform and security teams.
• D. Choose a candidate model based on the requirements profile and known capabilities.
• E. Promote the selected model to production traffic for the workload.

A business analyst has been asked to use Claude to extract requirements from a recorded stakeholder interview transcript. The transcript is approximately 90 minutes long and covers multiple topics.
Which approach is most likely to produce a usable structured output?

• A. Provide the transcript and ask Claude to summarize it; extract requirements from the summary in a second pass since two passes catch more detail.
• B. Provide the transcript and ask Claude to produce a single ranked list of requirements, since a single list is easier for stakeholders to review than separate sections.
• C. Provide the transcript and ask Claude to produce a chronological list of every statement that contains a verb, then classify each statement as a requirement or not.
• D. Provide the transcript along with a structured prompt that requests must-haves, nice-to-haves, open questions, and conflicts as separate sections.

While preparing stakeholder communication about a proposed Claude use case, a senior manager is applying the AI Fluency Framework Description competency.
Which framing best reflects Description principles for stakeholder communication?

• A. Describe what Claude can reliably produce, the known limitations, and the human oversight that will remain in place, calibrated to the audience's familiarity with AI.
• B. Understate Claude's capabilities to lower stakeholder expectations, even though Description principles require accuracy in both directions rather than systematic minimization.
• C. Overstate Claude's capabilities to secure stakeholder support, even though Description principles require accurate framing of what Claude can and cannot reliably produce.
• D. Omit the human oversight that will remain in place, even though Description principles require expectations that reflect the actual capability boundaries of the use case.

An HR associate is preparing to use Claude on a sensitive personnel matter. The organization ' s AI policy explicitly states that information related to ongoing investigations must not be entered into AI tools.
Which response best aligns with the policy?

• A. Enter the investigation-related information into Claude in an Incognito chat, since Incognito chats do not retain information and therefore fall outside the policy ' s intent.
• B. Refrain from entering investigation-related information into Claude and consult HR leadership for an approved alternative way to handle the matter.
• C. Enter a paraphrased version of the investigation-related information that removes identifying details, since paraphrasing addresses the spirit of the policy.
• D. Enter the investigation-related information into Claude only after the investigation closes, since the policy applies during the investigation period.