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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A) Place the order with height and weight reduction delivery.
B) Place the order with only 6 modules then perform a MES upgrade.
C) Place the order, then have the installer take apart and reassemble the XIV.
D) Place the order with just 1 TB drives.

2. A customer has installed IBM Spectrum Control and its components.
Which IBM software product provides the core capabilities to manage the underlying hardware?

A) SmartCloud Orchestrator
B) OpenStack
C) Tivoli Storage Productivity Center
D) Tivoli Flashcopy Manager

3. Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?

A) DS8870
B) XIV Gen3
C) Storwize V3700
D) IBM SAN Volume Controller built with IBM Spectrum Virtualize software

4. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?

A) DS8870
B) XIV Gen3 with SSD
C) IBM FlashSystem V840
D) IBM FlashSystem 840

5. A customer needs to implement Easy Tier in its data center for better and faster performance.
Which IBM product should the technical specialist propose?

A) ProtecTIER TS7650G
B) XIV
C) DS8870
D) SONAS

Solutions: