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IBM C9020-460 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Tools and Resources | - IBM sales enablement tools (e.g., Know on the Go) - Financial and competitive analysis tools |
| Product Positioning & Sales | - Solution selling for client use cases - Differentiating IBM storage solutions vs competitors |
| Client Requirements and Solution Matching | - Recommending storage solutions based on needs - Gathering customer storage requirements |
| IBM Midrange Storage Products | - IBM FlashSystem and hybrid midrange offerings - Storwize family overview (V5000, V7000, etc.) |
IBM Midrange Storage Sales V2 Sample Questions:
A customer wants to implement and deploy a Cloud environment using the current installed storage systems. The customer wants to leverage the OpenStack components to provide management and control of the storage environment.
Which other component should the sales specialist offer?
- A. IBM Spectrum Control
- B. IBM Spectrum Virtualize
- C. IBM Spectrum Scale
- D. IBM Spectrum Protect
Correct Answer: A 🗳️
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A customer has an established IBM Storwize V7000 Storage environment. A new business requirement has been received that requires data to be archived and available on a cost effective disk solution. The plan is to virtualize this additional archive storage capacity behind one of the IBM Storwize V7000 storage systems already in the production environment.
Which product should you recommend to this customer to meet the new business requirement?
- A. DCS3860 with 6 GB Fibre Channel (FC) Host adapter
- B. DCS3700 with 6 GB Serial Attached SCSI (SAS) Host adapter
- C. DCS3700 with 8 GB Fibre Channel (FC) Host adapter
- D. DCS3860 with 6 GB Serial Attached SCSI (SAS) Host adapter
Correct Answer: A 🗳️
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A customer is purchasing an IBM storage subsystem that will be first in the enterprise and is listed on the IBM STG Solution Assurance Trigger Criteria and Designated Product List (DPL) as mandatory for first in customer location.
What is the sales team required to complete in this situation?
- A. Request for Price Quote (RPQ)
- B. Techbical and Delivery Assessment (TDA)
- C. IBM TechXpress /Lab Services request
- D. Customer Support Plan (CSP)
Correct Answer: B 🗳️
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A customer's goal is to optimize the existing backup infrastructure containing Symantec Backup Exec software and an IBM TS3310 (3576-L5B) tape library.
Currently, the two LTO-5 drives are running at 80 % utilization. Because the customer expects a 30 % capacity increase over the next three years, the backup window will be missed in the future.
Which budget-sensitive solution should be offered to this customer?
- A. Add a second TS3310 (3576-L5B) with LTO-5 drives installed at a secondary site for disaster recovery
- B. An expansion unit (E9U) for the existing TS3310 library to gain more cartridge slots
- C. Add two IBM TS7620 appliances with VTL licenses and replication software for redundancy
- D. Upgrade the TS3310 (3576-L5B) by replacing the LTO-5 drives and cartridges with LTO-6 drives and cartridges
Correct Answer: B 🗳️
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A customer has been adding NL-SAS Disk Drives to an existing storage system to meet increased demand. As the customer's data grows, the overall application performance decreases.
What is a possible reason for this phenomenon?
- A. The number of sequential read requests is too high.
- B. The storage system is overflowing the buffer credits.
- C. The denser disks are increasing latency.
- D. The storage cache is flushing data to the disks.
Correct Answer: A 🗳️
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