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Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Network Configuration and Services | - Sharing services and connectivity - Wi-Fi and Ethernet troubleshooting - Network setup and configuration |
| Installation and Configuration | - System setup and initial configuration - OS X 10.8 installation methods and requirements - Software updates and system maintenance |
| Applications and Processes | - Troubleshooting application issues - Application installation and management - Activity Monitor and process management |
| User Accounts and Security | - File and system permissions - Password policies and authentication - User account types and management |
| File Systems and Storage | - File system structure in OS X - Disk Utility and storage management - File sharing and permissions |
| System Troubleshooting | - Performance troubleshooting - System logs and diagnostics - Startup and boot issues |
Apple OS X Support Essentials 10.8 Sample Questions:
Migration Assistant is open on a Mac with OS X Mountain Lion installed. It CANNOT migrate user files from ________.
- A. a Windows XP computer with Service Pack 3 or later installed
- B. another volume on the same computer
- C. a Time Machine backup on a connected USB hard disk
- D. an archive stored on iCloud
How does OS X Mountain Lion handle third-party, 32-bit kernel extensions (KEXTs)?
- A. It prompts the user with an option to convert them to 64-bit.
- B. It ignores them.
- C. It runs them in compatibility mode.
- D. It moves them to /Library/Extensions/Disabled/.
How do you start up an OS X Mountain Lion computer in Safe Mode?
- A. Hold down Command-Option-P-R during startup.
- B. Hold down Shift during startup.
- C. Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.
- D. Open Terminal, type safe_boot, press Return, and then restart the Mac.
Which of these must you know about a corporate VPN server before you can configure the VPN software on an OS X computer to access the corporate network?
- A. If network protocols will be encapsulated by the corporate VPN server
- B. If the corporate VPN server supports DNSSEC
- C. If the corporate VPN server supports PPPoE
- D. If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec
You have configured several network locations on your OS X Mountain Lion computer. How can you change from one location to another?
- A. In Network preferences, choose Manage Locations from the Action pop-up menu below the Interfaces list, and select a network location.
- B. Choose Location from the Apple menu, and then choose a network location from the submenu.
- C. Choose a network location from the Network Locations Input menu on the right side of the Finder menu bar.
- D. In Network preferences, click Advanced, click Manage Locations, and then select a network location.
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