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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

Question 1

You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A. Run the Move-CsConference Directory cmdlet.
B. Run the Remove-CsConferenceDirectory cmdlet.
C. Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
D. Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.

Question 2

You support two Microsoft Lyric Server 2013 servers named Lync2013FE and Lync2013BE. The servers are configured to use contoso.local as their default session initiation protocol (SIP) domain. After your company acquires another company, you add NewCompany.com as the second SIP domain. Your internal DNS server contains the following records:

You discover that internal users who use Lync 2010 and Lync 2013 clients are unable to sign in by using NewCompany.com SIP addresses internally. You need to ensure that users are able to automatically sign in by using NewCompany.com SIP addresses. Which two DNS records should you create? (Each correct answer presents part of the solution. Choose two.)

A. _sipinternal._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.contoso.local
B. Autodiscover.NewCompany.com A 192.168.10.20
C. Sip.NewCompany.com A 192.168.10.10
D. lyncDiscover.NewDomain.com A 192.168.10.10
E. _sip._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.NewCompany.com

Question 3

You support a Microsoft Lync Server 2013 environment.
The network includes:
-An Enterprise Edition Front End Pool with two Front End Servers,
-A mediation server that is collocated on the Front End Server, and
-A media gateway with 4 Tl trunks for public switched telephone network (PSTN) connectivity.
Users report intermittent outbound PSTN call failures. There are no issues with inbound PSTN
calls. You view the event log information as shown in the exhibit. (Click the Exhibit button.)

You need to find out why outbound calls are failing.
Which two event IDs should you investigate? (Each correct answer presents a complete solution. Choose two.)

A. 44009
B. 46009
C. 46027
D. 46026

Question 4

You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A. Open outbound TCP port 5061 on the user's computer.
B. Modify the voice policy for this user for PSTN usage.
C. Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
D. Change the associated normalization rule in the dial plan policy.

Question 5

You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition. Your customer plans to enable sharing of Microsoft PowerPoint content in Lync meetings. You enable the Office Web Apps Server discovery URL in the Lync Topology. You need to verify that Lync Server 2013 enables PowerPoint content. What should you do?

A. Check the Event Log of the Front End pool server.
B. Check the Lync Server Control Panel.
C. Check the Event Log of the Office Web Apps server.
D. Verify the connection to the Office Web Apps Discovery URL in a web browser.

Solutions: