Avaya 7004 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

7004 pass collection

Exam Code: 7004

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Aug 09, 2026

Q & A: 66 Questions and Answers

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About Avaya 7004 Exam

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How to Prepare For Avaya Aura Maintenance 7004 Exam

Preparation Guide for Avaya Aura Maintenance 7004 Exam

Introduction

Avaya has created a track for IT professionals to certify as a Contact Center Product Release Information on the Avaya platform. This certification program provides Avaya professionals a way to demonstrate their skills. The assessment is based on a rigorous exam using industry standard methodology to determine whether a candidate meets Avaya's proficiency standards.

According to Avaya, a Avaya Aura Maintenance 7004 enables organizations to leverage Avaya Communication Server 1000. With a thorough understanding of Avaya Communication Server, individual can design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives.

Certification is evidence of your skills, expertise in those areas in which you like to work. If candidate wants to work on Avaya Aura Maintenance 7004 and prove his knowledge, Certification offered by Avaya. This Avaya Aura Maintenance 7004 Certification helps a candidate to validates his skills in Avaya Aura Maintenance 7004 Technology i.e. specific to Avaya Communication Server 1000. In this guide, we will cover the Avaya Aura Maintenance 7004 Certification Exam, Avaya Aura Maintenance 7004 Certified professional salary and all aspects of the Avaya Aura Maintenance 7004 Certification.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/19085

Topics of Avaya Aura Maintenance 7004 Exam

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Avaya Aura Maintenance 7004 exam dumps will include the following topics:

1. Dialing Plans

  • Distinguish between types of dialing plans.
  • Prepare the System for IP Peer Networking.
  • Configure IP telephone in Zone Based Dialing.
  • Configure the Call Server Database to support the Zone Based Dialing.
  • Identify the attributes of the Zone Based Dialing.
  • Identify the key components of the IP Peer network.
  • Configure the Call Server Database to support ESA.
  • Enable and configure H.323 and SIP Gateway properties on the Call Server.
  • Identify, isolate, and correct IP Peer Networking issues.

2. Networking

  • Given a description of a networking issue, determine what action should be taken to resolve the issue.
  • Identify the required network signaling types in a network configuration.
  • Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
  • Validate that the system programming meets the customer requirement.
  • Given a customer's dialing plan and routes, determine the parameters that will satisfy the routing.
  • Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
  • Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
  • Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
  • Identify the components that comprise an ESN network.
  • Identify the prompts and responses required to provision network signaling.
  • Given a network diagram and dialing plan, determine the location codes to be used in the network.
  • Given a BARS database output, determine the correctness of the programming to process a call.
  • Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
  • Given programming output, verify that the coordinated dialing plan is properly provisioned.

3. Administration and Maintenance

  • Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
  • Describe the Subscriber Manager Database synchronization mechanisms.
  • Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
  • Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
  • Given customer requirements, determine techniques, features and services that restrict user access to system resources.
  • Describe the basic functionality of commonly- used user interfaces.
  • Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
  • Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
  • Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
  • Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
  • Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.

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Avaya 7004 Exam Syllabus Topics:

SectionObjectives
Topic 1: Network Integration and Connectivity- SIP and legacy signaling support
- IP telephony integration
Topic 2: System Installation and Configuration- Feature and service configuration
- Initial system setup and provisioning
Topic 3: Software Upgrades and Backup Procedures- Backup and restore operations
- Patch management and updates
Topic 4: Maintenance and Troubleshooting- Fault isolation and repair procedures
- System diagnostics and monitoring
Topic 5: CS 1000 System Architecture and Components- Hardware and software components
- Core system architecture overview

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