How much 3300 Exam Cost
The price of the 3300 exam is $125 USD.
Who should take the 3300 exam
The Avaya Aura Contact Center Administration 3300 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Avaya Aura Contact Center Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Contact Center Administration 3300 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Contact Center Administration 3300 Exam then he should take this exam.
Reference: https://downloads.avaya.com/css/P8/documents/100142082
What is the duration of the 3300 Exam
- Passing Score 70%
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Length of Examination: 90 minutes
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3300 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 3300 exam dumps will include the following topics:
- Administer, maintain, and troubleshoot intermediate to advanced configurations
- Interpret and resolve customer technical issues related to the products and components
- Test, validate, and troubleshoot the implementation
- Install the product hardware and software
- Configure the product for hand-off to Day 2 administration
- Demonstrate knowledge of product architecture, components, features, and functions
Avaya 3300 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration & Administration | 30% | - Access and partition management - Agents, agent groups, and skillsets configuration - Call routing and CDN configuration - Contact Center Manager Administration (CCMA) navigation |
| System Architecture & Components | 20% | - Avaya Aura Contact Center (AACC) architecture - Protocols and integration points - Core components: CCMA, CCM, Media Server, Communication Manager |
| Maintenance & Troubleshooting | 20% | - Common faults and resolution procedures - Routine system monitoring and health checks - Logs, traces, and diagnostic tools |
| Service Creation & Scripting | 20% | - Script design, testing, and deployment - Service Creation Environment (SCE) fundamentals - Variables, expressions, and intrinsics |
| Reporting & Statistics | 10% | - Report generation and customization - Key performance indicators - Real-time and historical reporting |






