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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

Which method can be used to verify if the IP telephone .bin files have been upgraded.

A. Verify from the extension from in the Manager application.
B. Verify the file names from the telephone menu.
C. Verify from Call Status.
D. Verify that the .bin file is in the Manager folder.

Question 2

Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A. User and SIP extension in IP Office
B. Set user profiles to Virtual
C. Available VCM resource
D. Advanced System license
E. User profile set to Teleworker

Question 3

After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A. Start the IP Office Manager application.
B. The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
C. If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
D. The 5430 DS is no longer supported.
E. The 5420 DS is corrupted and must be replaced

Question 4

A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A. POP3
B. IMAP
C. HTTP
D. MAPI

Question 5

Which method will avoid corruption of the data on the SD card when removing the SD card?

A. Use the Manager application to shutdown the card before removing the SD card.
B. Pull out the card; special shutdown is not required.
C. Dial the shutdown short code to shutdown the card before removing the SD card.
D. Use system Monitor to shutdown the card before removing the SD card.

Solutions: