HRCI aPHR : Associate Professional in Human Resources

aPHR pass collection

Exam Code: aPHR

Exam Name: Associate Professional in Human Resources

Updated: Aug 16, 2026

Q & A: 196 Questions and Answers

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HRCI aPHR Exam Syllabus Topics:

SectionWeightObjectives
HR Operations22%- Comply with employment laws and regulations
  • 1. Maintain employee records and documentation
    • 2. Understand federal/state/local compliance requirements
      - Support HR processes and procedures
      • 1. Process HR transactions and requests
        • 2. Assist with onboarding and offboarding activities
          Learning and Development16%- Support training and development activities
          • 1. Maintain training records
            • 2. Coordinate training sessions and materials
              - Support performance management processes
              • 1. Assist with performance appraisal administration
                • 2. Support career development discussions
                  Recruitment and Selection22%- Support recruitment activities
                  • 1. Assist with job description development
                    • 2. Source candidates and review applications
                      - Support selection processes
                      • 1. Assist with offer preparation and acceptance
                        • 2. Coordinate interviews and assessments
                          Employee Relations22%- Support employee engagement and retention
                          • 1. Support employee recognition initiatives
                            • 2. Assist with communication programs
                              - Support workplace compliance and safety
                              • 1. Support health and safety programs
                                • 2. Assist with policy communication
                                  Compensation and Benefits18%- Support benefits administration
                                  • 1. Assist with benefits enrollment and changes
                                    • 2. Explain benefit plans to employees
                                      - Support compensation administration
                                      • 1. Assist with payroll processing and verification
                                        • 2. Maintain compensation records

                                          HRCI Associate Professional in Human Resources Sample Questions:

                                          1. Which should trainers match metrics with when training?
                                          Response:

                                          A) Employer expectations
                                          B) Established goals
                                          C) Standardized scores
                                          D) Trainee personalities


                                          2. A statement that describes what the organization does and its customer base is a:
                                          Response:

                                          A) Mission statement
                                          B) Lofty statement
                                          C) Statement of position
                                          D) Vision statement


                                          3. Pete is sensitive about the security of his personal identity information since his credit card has been stolen twice in the past year. He is trying to clear up his credit rating because of the problems with the stolen cards.
                                          Now, he has approached the HR manager at his organization and requested that his Social Security number be removed from all of the company records. He thinks that a mistake could cause him more grief if the Social Security number were to be obtained by thieves.
                                          As the HR professional, what should you do?
                                          Response:

                                          A) There is a need for the company to keep the Social Security number for tax reporting.
                                          B) There is a need for the company to keep the Social Security number for census reporting.
                                          C) The company has no need for the Social Security number but should keep it regardless.
                                          D) The company can and should delete the Social Security number from its records to protect Pete.


                                          4. Emma has never had to manage a union contract before. As the HR manager, she is involved with the grievance-handling process as the third step in the process. At her first meeting with the union steward, the steward began yelling at Emma and telling her what she had to do to satisfy the union in this situation. Emma was stunned.
                                          What should she do?
                                          Response:

                                          A) Emma should call a recess and ask for a management representative to join the meeting with her so she can have some backup in an unpleasant situation.
                                          B) Once the steward has blown off all her steam, Emma should continue the discussion by explaining the employer's position.
                                          C) She has little choice but to sit there and take it. She is the employer's representative, and if she gets upset, it will only make matters worse.
                                          D) Emma should recess the meeting and tell the steward that she will not continue their conversation until the steward can conduct herself in a civil manner.


                                          5. The training specialist at a chain of retail stores is conducting a training evaluation after the new customer service VIP training that took place last quarter.
                                          He is analyzing data from observations, interviews, tests, and surveys to assess whether new skills were successfully transferred to the job by the trainees.
                                          The analysis he is completing is an example of what type of evaluation?
                                          Response:

                                          A) Learning on the job
                                          B) Behavior
                                          C) Reaction
                                          D) Results


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: A
                                          Question # 3
                                          Answer: A
                                          Question # 4
                                          Answer: D
                                          Question # 5
                                          Answer: B

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