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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A) Enable workspace creation requests via Org Settings.
B) Post the requirements in the #general channel so that your members can see them.
C) Inform users that if they want a new workspace they should reach out to you via direct message (DM).
D) Create a workflow in the #help-admins channel that requires users to provide justification for their request.

2. Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

A) The IdP must support deprovisioning via SCIM.
B) The member must not be a Workspace Admin or Owner.
C) Each member's access must be set to expire after 90 days.
D) The member who is leaving the company must have left all channels.

3. You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)

A) Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.
B) Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.
C) Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.
D) Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

4. You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A) The members did not set up EMM within the 72-hour window.
B) The users need to update their device operating systems.
C) EMM requires users to sign in every 72 hours to ensure compliance.
D) When activating EMM, you did not enable "Keep users signed in."

5. You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message?
(Select the best answer)

A) Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.
B) Create a default org-wide channel called #announcements, and post your newsletter in this channel.
C) Send your newsletter to your organization's #general channel, and use the @channel notification.
D) Send your newsletter in all of your department-specific channels to maximize visibility.

Solutions: