Prerequisites

This is a foundational-level certification exam that does not have any official prerequisites. However, the students should possess a functional and practical understanding of the capabilities of Dynamics 365 as well as Microsoft Cloud computing. They also require the relevant experience and general knowledge in the field of Information Technology. It is also recommended that the individuals have the basic knowledge of business environments and practical expertise in addressing security, legal, and business requirements for IT projects. The candidates who pass this test may be qualified for the ACE college credit.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Custom integrations in Dynamics 365
• Integration across Microsoft products
• Integration with third-party apps

Describe Dynamics 365 cloud security

• Data center access
• Authentication
• Data loss protection (DLP)
• SSO
• Data ownership
• Encryption
• Industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• Streamlined user experience

• Life Cycle Services (LCS)

• PaaS

• Azure features used by Dynamics 365

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Leveraging security roles

• App role-based security

Understand the use of Power Platform in Dynamics 365

• AI Builder
• Power Automate
• Power BI
• Power Apps
• Common Data Service

Understand the benefits of the Common Data Model

• Interoperability
• Consistency
• Extensibility
• Analytics

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Extensible reporting
• Built in reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Fraud protection
• Virtual agents
• Customer service insights
• Relationship insights
• Customer insights
• Sales insights

Leverage mixed reality

• Layouts
• Remote assist
• Guides

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Pipeline management
• Dynamics 365 sales automation
• Customer requests and follow up
• LinkedIn Sales Navigator
• Contact management

Understand the capabilities of Dynamics 365 Marketing

• Surveys
• Lead generation and qualifications
• Landing pages
• Dynamics 365 for marketing
• Event management
• Customer journey
• Segmentation

Understand the capabilities of Dynamics 365 Field Service

• Connected Field Service
• Resource Scheduling Optimization (RSO)
• Proactive customer service
• Service resource scheduling
• Field Service Mobile

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Case life cycle
• Omni channel service
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Global attributes
• Enterprise asset management
• Budgeting
• Project accounting
• Accounts Payable
• End to end business processes
• Accounts Receivable
• Real time cash flow visibility
• General Ledger

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Benefits management
• Employee self-service
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Supply chain
• Budgeting
• When to use Business Central vs other Dynamics 365 products
• Sales and service
• Project management
• Finance

Understand the capabilities of Dynamics 365 Supply Chain Management

• Manufacturing
• Product information
• Modernize operations
• Master planning
• Project accounting
• Procurement and sourcing
• Warehouse management

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Retail capability
• Point of Sale (POS)
• Channel Management