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SAP E_C4HYCP1811 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Product Support Specialist - SAP Commerce Cloud |
| Exam Number: | E_C4HYCP1811 |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud SAP Certified Development Associate - SAP Commerce Cloud |
| Exam Price: | USD 500 (varies by region) |
| Certificate Validity Period: | Typically 1 year to 2 years depending on SAP certification policy |
| Real Exam Qty: | 80 (approximate) |
| Passing Score: | Approximately 65% - 70% (SAP standard, may vary by exam version) |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | SAP Learning Journey - Commerce Cloud SAP Commerce Cloud Training |
| Exam Registration: | SAP Certification Hub Pearson VUE SAP Exams |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or authorized testing center (Pearson VUE) |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud and e-commerce processes is recommended; prior SAP Commerce certification is beneficial but not always required. |
SAP E_C4HYCP1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Product and Content Management | - Product data modeling - Catalog management - CMS and content delivery |
| Topic 2: System Configuration and Administration | - User and role management - Backoffice configuration - Basic system administration tasks |
| Topic 3: Monitoring, Troubleshooting and Support | - Common issues and resolution approaches - System monitoring and logs - Performance troubleshooting |
| Topic 4: Order Management and Commerce Processes | - Order processing lifecycle - Cart and checkout workflows |
| Topic 5: SAP Commerce Cloud Architecture Overview | - System Architecture and Components - Cloud deployment model and environments |
| Topic 6: Integration and Extensions | - Extension mechanisms and customization - APIs and OCC (Omni Commerce Connect) - Integration with SAP S/4HANA and other SAP systems |
E_C4HYCP1811 Exam Details, Version Policy and Customer Perks
- System Configuration and Administration ()
- Product and Content Management ()
- Order Management and Commerce Processes ()
SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions:
How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.
- A. SAP Commerce writes actions to the connected LDAP system.
- B. SAP Commerce converts LDAP query results to ImpEx.
- C. SAP Commerce imports user and group data from an external LDAP system.
- D. SAP Commerce can use the DSML protocol within LDAP.
Correct Answer: B,C 🗳️
A customer reports a performance problem with DefaultStockService. After checking the customer's system by running SELECT COUNT(*) FROM {StockLevelHistoryEntry}, you discover that there are hundreds of millions of instances of StockLevelHistoryEntry.What would you do to resolve this performance issue?Note: There are 2 correct answers to this question.
- A. Implement a CronJob that will clean the StockLevelHistoryEntry table according to customer business needs.
- B. Run Cleanup Type System in the SAP Commerce Administration Console.
- C. Suggest an improvement by creating a maintenance request for the customer.
- D. Delete the content of the StockLevelHistoryEntry table directly from the database to immediately improve performance.
Correct Answer: B,C 🗳️
When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.
- A. JDBC log files
- B. Database dump files
- C. local.properties file
- D. localextensions.xml file
- E. Sync Media dump files
Correct Answer: B,C,E 🗳️
You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?
- A. SAP BTP cockpit|SAP Commerce Backoffice
- B. SAP Commerce Backoffice|SAP Cloud Integration Web UI
- C. SAP Commerce Backoffice|Administration Console
- D. SAP BTP cockpit|SAP Cloud Integration Web UI
Correct Answer: A 🗳️
Why would you use a JDBC log?Note: There are 3 correct answers to this question.
- A. To check the Java classes caller hierarchy (Enable Trace checkbox must be activated)
- B. To check how long a query took in milliseconds
- C. To analyze the number of user connections to the database at various times
- D. To retrieve the log from the database
- E. To check FlexibleSearch queries that have been fired
Correct Answer: A,B,E 🗳️
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