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Avaya Aura® Contact Center Solution Design Sample Questions:

1. Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

A) 2
B) 3
C) 1
D) 4

2. The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?

A) Contact Center Orchestration Designer
B) Contact Center Manager Administrator
C) Contact Center Manager Multimedia Administrator
D) Contact Center Server Utility

3. When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?

A) Google Chrome 74.0 64 bit
B) Microsoft Edge 64 bit
C) Microsoft Internet Explorer 11.0 32 bit
D) Firefox 66.0 32 bit

4. A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?

A) Microsoft Lync Integration
B) Avaya Presence Service
C) AACC High Availability
D) Email and Web Communication

5. The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?

A) Avaya Performance Applications Platform
B) Avaya Breeze™
C) Avaya Experience Portal Platform
D) Avaya Applications Platform

Solutions: